Fraud attempts are increasing nationwide, and we want you to be informed so you can protect yourself from financial scams. Please read this carefully to see current fraud trends and ways you can be sure your money and information stay secure.
Remember – it’s not IF, it’s WHEN you’ll be the target of fraud.
AI Takeover Attacks
We are currently seeing a sharp rise in AI-driven account takeover fraud. These are coordinated efforts aimed at fooling you into revealing personal information. Below are ploys by scammers we commonly see during these attacks.
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Customers receive a spoofed call from caller ID labeled “Mabrey Bank.”
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Customers are directed to a fraudulent website that asks for their account credentials.
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Once entered, the credentials are accessible by the scammers.
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Criminals log in, change contact information and seize full control of the account within minutes.
Red Flags of Fraud
?Asking for User ID, Card No., Social Security No. or Date of Birth
?Wanting to keep you on the phone
?Urgency to make a purchase or take a financial action
?Not to share the details of a conversation with your banker
?Unexpected checks in the mail
?Asking for the purchase of a gift card or cryptocurrency
Final Word on Fraud
Our goal is to keep you safe from fraudulent activity. We will never call you and ask for your login credentials or account information. If you are suspicious of a phone call, we would always encourage you to end the call and call us back at (888) 272-8866. We want you to have peace of mind!
If you have any questions, please give us a call or send an email to customerservice@mabreybank.com.