Important Change in Terms

Please Read This Notice Carefully

1. The following Arbitration Agreement and Class Action Waiver provision is added at the end of paragraph 37 of the Mabrey Bank Terms and Conditions of your Account (“Account Agreement”). You can opt out of the Arbitration Agreement and Class Action Waiver provision as provided below and you will not lose any of the rights and benefits of your accounts.


You and we agree that both of us shall attempt to informally settle any and all disputes arising out of, affecting, or relating in any way to your accounts, or the products or services that we have provided, will provide or have offered to provide to you, and/or any aspect of your relationship with us (hereafter referred to as the “Claims”). Attempts to informally settle the Claims shall include a written exchange of information describing the Claims, the basis for the Claims, and the relief sought, and then an in-person meeting (or a meeting by Zoom or similar electronic means) to discuss potential resolution of the Claims.  If the Claims cannot be resolved informally, then you agree that any and all Claims that are threatened, made, filed or initiated after the Effective Date (defined below) of this Arbitration and Class Action Waiver provision (“Arbitration Agreement”), even if the Claims arise out of, affect or relate to conduct that occurred prior to the Effective Date, shall, at the election of either you or us, be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its applicable rules and procedures for consumer disputes (“Rules”), whether such Claims are in contract, tort, statute, or otherwise.  The Rules can be obtained on the AAA website at; or, a copy of the Rules can be obtained at any bank branch upon request.  Either you or we may elect to resolve a particular Claim through arbitration, even if one of us has already initiated litigation in court related to the Claim, by: (a) making written demand for arbitration upon the other party, (b) initiating arbitration against the other party, or (c) filing a motion to compel arbitration in court.  AS A RESULT, IF EITHER YOU OR WE ELECT TO RESOLVE A PARTICULAR CLAIM THROUGH ARBITRATION, YOU WILL GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS (EXCEPT FOR CLAIMS BROUGHT INDIVIDUALLY WITHIN SMALL CLAIMS COURT JURISDICTION, SO LONG AS THE CLAIM REMAINS IN SMALL CLAIMS COURT) AND YOU WILL GIVE UP YOUR RIGHT TO HAVE YOUR CLAIM DECIDED BY A JURY.  This Arbitration Agreement shall be interpreted and enforced in accordance with the Federal Arbitration Act set forth in Title 9 of the U.S. Code to the fullest extent possible, notwithstanding any state law to the contrary, regardless of the origin or nature of the Claims at issue.  This Arbitration Agreement does not prevent you from submitting any issue relating to your accounts or our products or services for review or consideration by a federal, state, or local governmental agency or entity, nor does it prevent such agency or entity from seeking relief on your behalf.

This Arbitration Agreement shall not apply to: (1) actions that are initiated in or transferred to small claims court or a comparable court of limited monetary jurisdiction, so long as they are prosecuted individually; (2) actions initiated by or against “covered borrowers” under the Military Lending Act; (3) claims involving residential mortgage secured loans covered by Regulation Z; (4) claims involving any consumer loans, secured or unsecured, with contractually agreed upon terms and amount; and (5) any other claims where arbitration is now or hereafter may be prohibited by law.

  • Selection of Arbitrator. The Claims shall be resolved by a single arbitrator.  The arbitrator shall be selected in accordance with the Rules, and must have experience in the types of financial transactions at issue in the Claims.  In the event of a conflict between the Rules and this Arbitration Agreement, this Arbitration Agreement shall supersede the conflicting Rules only to the extent of the inconsistency.  If AAA is unavailable to resolve the Claims, and if you and we do not agree on a substitute forum, then you can select the arbitration forum for the resolution of the Claims.
  • Effective Date. This Arbitration Agreement is effective upon the 31st day after we provide it to you (“Effective Date”) unless you opt-out within the 31-day period in accordance with the requirements of the RIGHT TO OPT-OUT provision below.  If you receive your statements by mail, then the Arbitration Agreement was provided to you when it was mailed.  If you receive your statements electronically, then it was provided to you when you were sent notice electronically.
  • Arbitration Proceedings. The arbitration shall be conducted remotely, if permitted by the arbitrator, and if not, then within 50 miles of your residence at the time the arbitration is commenced.  Any claims and defenses that can be asserted in court can be asserted in the arbitration.  The Arbitrator shall be entitled to award the same remedies that a court can award, including injunctive relief.  The Arbitrator shall follow the law and shall not be entitled to make errors of law.  Discovery shall be available for non-privileged information to the fullest extent permitted under the Rules. The Arbitrator’s award can be entered as a judgment in court.  Except as provided in applicable statutes, the arbitrator’s award is not subject to review by the court and it cannot be appealed; provided, however, that either party may appeal to any Court with jurisdiction to the extent the arbitrator makes an error of law.  We shall pay for any filing, administration, and arbitrator fees imposed on you by the AAA (or the applicable arbitration forum), except if you are asserting the Claims, then the first $300 of such fees (or the amount you would otherwise be required to pay to file the Claims in an applicable court, whichever is less) shall be paid by you.  You will be responsible for your own attorneys’ fees if you hire an attorney. The Arbitrator shall be entitled *to award the prevailing party attorneys’ fees and costs but only if provided for by contract or allowed under applicable law.  Nothing contained in this Arbitration Agreement shall prevent either you or us from applying to any court of competent jurisdiction for emergency provisional relief, such as a temporary restraining order, a temporary protective order, an attachment or any other pre-judgment remedies.
  • Any determination as to whether this Arbitration Agreement is valid or enforceable in part or in its entirety shall be made solely by the arbitrator, including without limitation any issues relating to whether a Claim is subject to arbitration; provided, however, the enforceability of the Class Action Waiver set forth below shall be determined by the Court.
  • In the event the Class Action Waiver in this Arbitration Agreement is found to be unenforceable for any reason, the remainder of this Arbitration Agreement shall also be unenforceable.  If any provision in this Arbitration Agreement, other than the Class Action Waiver, is found to be unenforceable, then the remaining provisions shall remain fully enforceable.
  • Right to Opt-Out. You have the right to opt-out of this Arbitration Agreement and it will not affect any other terms and conditions of your relationship with us.  To opt out, you must notify us in writing of your intent to do so before the Effective Date.  Your opt-out will not be effective and you will be deemed to have consented and agreed to the Arbitration Agreement unless your notice of intent to opt out is received by us in writing at PO Box 130, Bixby, OK 74008 or by email to  Your notice of intent to opt out can be a letter that is signed by you or an email sent by you that states “I elect to opt out of the Arbitration Agreement” or any words to that effect.
  1. The Following Limitation of Time to Commence Action provision is added at the end of Paragraph ­­­12 of the Account Agreement entitled “Statements.”

Limitation of Time to Commence Action.  Any action or proceeding by you to enforce an obligation, duty or right arising under this Agreement or by law with respect to your account(s) or any product or service provided to you must be commenced : (1) one year after the cause of action accrues, or (2) the minimum amount of time that can be contractually agreed to under applicable law, whichever is greater.

Main Office - Bixby Corporate 918.366.4000 Mon-Fri, 9am - 4pm Sat-Sun, Closed