Mabrey Bank Recognized as 2024 A-List Winner

Honor received in Best Local Bank category

This month, Mabrey Bank was recognized as a 2024 A-List Award Winner for Best Local Bank as voted on in April by readers of TulsaPeople Magazine. More than 500 local businesses in Tulsa, the best in restaurants, shops, service providers, attractions and more, were recognized over 131 categories.

Look for a 2024 A-List Winner poster hanging in the lobby of your local Mabrey Bank.

Fraud and identity theft continues to become more prevalent as users’ personal information is readily available online. While there are several different ways to prevent fraud (which you can read about here), we called on our partners at Curated Cyber, Mabrey Bank’s Virtual Information Security Team, to give us advice on what can be done after your information is compromised.

Let’s dive in.

1) Report Identity Theft

If you suspect identity theft, file a report with your local law enforcement and the Federal Trade Commission (https://www.ftc.gov/news-events/topics/identity-theft). You can also contact the FTC at 1-877-IDTHEFT (438-4338) to learn more.

2) Place a Fraud Alert

A fraud alert warns creditors to take extra steps to verify your identity before opening new lines of credit. An initial alert lasts one year, while an extended alert (if you are a victim of identity theft) lasts seven years.

To place a fraud alert, contact any one of the agencies listed below. The agency you contact will then contact the other two credit agencies.

3) Consider a Security Freeze

A security freeze restricts access to your credit report, making it harder for criminals to open new accounts in your name. However, it may also delay your own ability to get credit. To place a security freeze, contact all three major credit reporting agencies listed below.

4) Be Cautious of Emails

If your information is compromised once, it could be easier for criminal agents to access again. Do not click on links or enter personal information in emails, even if they appear to be from a legitimate source. Go directly to any company’s website to log in.

5) Monitor All Accounts Regularly

Regularly review bank statements and obtain free credit reports to quickly identify and report any suspicious activity. You can get a free credit report at https://www.annualcreditreport.com/index.action.

For more information about Curated Cyber, visit their website here.

As Mabrey Bank celebrates its centennial throughout 2024, the bank honors the Mabrey family by publishing unique feature stories, narrating the history of the bank through the family’s words and stories. Please enjoy the first of three features, The Matriarchs of Mabrey.

 

Click-clack, click-clack, click-clack. The cadence of high heels rapping against the historic tile floor at the then-named Citizens Bank & Trust in Okmulgee signaled a familiar presence. Lurline Mabrey, Chairman of the Board at Mabrey Bank and matriarch for one of the most well-known banking families in Oklahoma, had come into the bank for her weekly visit to check her mail.

Dressed to the nines on any given day, purse in hand and, of course, generous heels, “Mama Lu,” as she was affectionately known, was a picture of professionalism. Before heading up to her office on the second story, always eschewing the elevator for the stairs, she would greet the tellers, ask about their families and speak to customers in the lobby.

“She was just a natural at connecting with people and was such a leader by example. Everyone loved having her at the bank,” said Marilyn Mabrey Sulivant, Mama Lu’s daughter and current Chairman of the Board.

Mama Lu’s signature high heels served as an apt metaphor for the high standard to which she held herself to, and everyone around her hoped to achieve.

“Everyone leveled up in her presence,” said Melanie Mabrey Eggert, her granddaughter, and Consumer Loan Documentation Manager at Mabrey Bank. “I had to get rid of my gum every time I was around her. She was a reminder of how to act and present yourself.”

Taking a more active role at the bank following the death of her husband, Carlisle Mabrey, Sr., in 1991, Mama Lu served as Chairman of the Board from that point until her own passing in 2012. Prior to her time at the bank, she taught at the Episcopal Day School for 10 years and was a noted fundraiser, volunteer and philanthropist across Okmulgee, serving as a Chair or Board Member for no less than seven different organizations and nonprofits. Throughout it all, she mixed genuine kindness with unfailing poise, possessing an aura that rubbed off on anyone she met.

“In our culture for a career woman, it’s a bit of an oxymoron,” said Melanie. “You often see a woman in business labeled as either ‘professional’ or ‘kind.’ Mama Lu was both. She cared so much about the team members and her communities. No one worked harder at raising money for worthy causes and volunteering her time. She didn’t have to do any of that. She could have just been a mom and wife. She could have done anything she wanted. Instead, she chose to put her time and effort back into those in need.”

For Mama Lu, the connections she made with the community were her principal focus. Her favorite events at Mabrey Bank were the company parties and picnics, where she met and interacted with team members and their families outside of the workplace. To her, a good business meant good people who cared deeply for one another.

“Mama Lu always made sure her community succeeded first,” said Katie Mabrey, another of Mama Lu’s granddaughters who worked at Mabrey Bank from 2009-2018. “She understood how much influence the bank had on the community. It was always service to others over service to self.”

By the time Mama Lu took over as Chairman of the Board, all four of her children had begun working at the bank in various roles. Marilyn, the lone daughter amongst the four siblings, aspired to have the same impact on the bank, and more importantly, on others.

“I wanted to be just like her,” said Marilyn. “Her influence on the people at the bank, and those in Okmulgee in general, was evident. I always wanted to measure up to her. It was more difficult to be noticed with three brothers. I felt like I had to work twice as hard to make myself seen.”

Mama Lu’s standard for excellence carried a trickle-down effect to her daughter with Marilyn mirroring her mother’s professionalism and example for the better part of three decades at the bank. In 2015, Marilyn followed in Mama Lu’s footsteps as Chairman of the Board – a position offered to her by her three brothers, Carlisle III, Bruce and John.

“I remember when they came to Marilyn about being the Chair a few years after Mama Lu had passed. She was floored by that,” said Melanie. “Marilyn was honored that her brothers offered her that important position.”

Left to right: Katie Mabrey, Marilyn Mabrey Sulivant and Melanie Mabrey Eggert

It’s a position that, even after a decade of serving as the Chair, Marilyn takes as seriously as ever. From time spent preparing on her own prior to Board Meetings to speaking to Mabrey Bank executive leadership about the day-to-day dealings at the bank, the importance of representing the bank in her position is paramount to Marilyn.

However, what might be even greater than her impact as Chairman is the influence that Marilyn now carries as the matriarch of the family. She’s known as the ‘glue’ of the Mabreys – the connector that can bridge a gap between personalities and a central force to whom all others gravitate towards. Just like Marilyn looked up to Mama Lu as the female example she aspired to be, she now occupies that same pedestal for Melanie and Katie Mabrey, her nieces.

“Marilyn’s openness to hearing people is one of her greatest qualities,” said Katie. “If I ever had a problem, Mama Lu and Marilyn are the two people in this world that I would not be scared to talk to. Having Marilyn in my life is like Mama Lu never leaving. There is zero judgement, and she is always willing to have an open ear to everyone. How lucky are we to have an aunt like that?”

In the traditionally male-dominated industry of finance, Marilyn has shown both Katie and Melanie what it means to have a successful working career as a woman in business. Her persona radiated proficiency, grace and warmth, affecting others within her orbit, both in her family and at the bank, just like her mother before her.

“For many of us, we commute to work, clock in, do our jobs, clock out and commute back home,” said Melanie. “It’s something we have to do. Growing up and seeing Marilyn, there was none of that. Ever. She has always made it look like it was her purpose to be at the bank. It’s a piece of who she and her brothers are. They are as excited about work as they are to go on vacation.”

It’s not just Melanie and Katie who have experienced the continued influence of Mama Lu through Marilyn. For years, Marilyn supervised Mabrey Bank tellers, the front lines of any bank and often where first impressions with customers are made. Marilyn’s established sense of purpose rubbed off on them as well, helping to build a culture throughout all levels of Mabrey Bank that is accepting and authentic.

“You hope you can provide some influence along the way, but it was not something I ever thought about,” said Marilyn. “I have enjoyed supervising tellers over the years and have gotten that reaction about the impact I have had. It’s something that I inherited from my mother – the way we treat people. It is so special to hear someone appreciate something I have said or taught them. That’s the reward. Not any accomplishments you receive, but the impact you can have on someone that could encourage them to do the same thing for the next person.”

When the name of the bank changed in 2015 to ‘Mabrey Bank,’ it served as a reflection of the bank’s history and its connection to the communities. However, it also personified the feeling that many team members and customers of the bank had already experienced – that they were an extension of the Mabrey family.

“I am truly proud of our leadership team that welcomes a culture where people feel comfortable giving their opinions,” said Marilyn. “We have consciously tried to ensure that when anyone sits down at a table together, we are all equals. I think that atmosphere encourages everyone to feel like they are a part of the family, no matter what your last name is.”

It’s a culture that was, in part, established by Mama Lu and continued by Marilyn, Katie and now Melanie.

“Mama Lu was not shy to tell people she was proud of them,” said Melanie. “She would just shower everyone with praise. I can tell you that she would be so proud of everyone and where the bank is right now.”

In the April 2024 issue of TulsaPeople, Mabrey Bank was featured as a local “Legacy Business.” The following article is what appeared in the magazine. Click here to explore TulsaPeople’s full Legacy Business highlight.

 

In 1906, G.W. Mabrey joined the Board of Directors at Citizens National Bank in Okmulgee, Oklahoma. Five generations and 15 Mabrey Bank locations later, the Mabrey family’s legacy as stewards of a financial institution built on integrity, service and success is stronger than ever.

Led by brothers Scott Mabrey as the CEO and Carlisle Mabrey IV as the COO, Mabrey Bank is celebrating its 100th anniversary since the bank’s current charter was granted in 1924. Over that century, Mabrey Bank has expanded from Okmulgee to Tulsa, Oklahoma City and eight other markets across the state. The additions of services
like the Private Bank, Mabrey Mortgage and industry-specific lending products in healthcare, recreational land and much more have contributed to Mabrey Bank reaching $1.8 billion in asset size.

However, assets alone can’t tell the whole story of Mabrey Bank’s longevity. The bank’s success is rooted in treating its team members and customers like family, while caring for and respecting its communities. In 2023, Mabrey Bank donated more than $545,000 to community initiatives across 220 organizations in addition to hundreds of volunteer hours served by the team members.

An updated mission statement, launched this year in the wake of the centennial milestone, reinforces the family’s brand of customer-focused banking that has set Mabrey Bank apart over the last century.

Our team provides sound financial solutions and personalized service to empower people, enrich businesses and improve the communities we serve.

This mission, cultivated through generations of Mabrey family leadership and now upheld by more than 270 team members, showcases why Mabrey Bank has developed into a family-owned, locally operated pillar of the Oklahoma business community.

Mabrey Bank has been nominated by TulsaPeople readers for its 2024 A-List. Featured in the “Local Bank” category, Mabrey Bank is one of seven finalists up for the A-List honor this year.

Voting is open from April 1-14, and voters can submit one vote per day.

Vote for Mabrey Bank by clicking on this link, scrolling to “local bank” and submitting your vote!

 

 

 

 

If you qualify for Tax Forms 1098, 1099R and 1099-INT, your 2023 Forms are available now. Please see below the details of each form and how you can access these forms before filing your taxes.

  • 1098 – Generated for a mortgage loan account if the interest amount paid was $600.00 or greater.
  • 1099-INT – Generated for a deposit account or savings bond redemption if the account/bond earned interest of $10.00 or more.
  • 1099R – Generated for an IRA with a 2023 distribution.

If enrolled in Paper Statements – Your Tax Forms were mailed to the address of the primary account holder and should have arrived within the last two weeks.

If enrolled in Electronic Statements – You should have received an email and access to your Tax Forms on January 24, 2024. Follow the steps below to access your Tax Forms.

  1. Log in to your Online Banking account
  2. (If on mobile device) Tap on any Mabrey Bank account
  3. Select Statements & Forms 
  4. From the drop down, select the account which would have generated the documents.

If you have trouble accessing your Tax Form, please call a dedicated Mabrey Bank Customer Service Representative during normal business hours at (888) 272-8866.

Mabrey Bank has hit a historic milestone. On Sunday, January 21, 2024, Mabrey Bank officially turned 100 years old, dating back to 1924 when the “Certificate of Incorporation” was issued in Bixby, Okla. to what was then called Citizens Security Bank. Now, a century later, Mabrey Bank has grown to 15 full-service locations across the state of Oklahoma with customers and businesses throughout the world.

On Friday, January 26, Mabrey will host a bank-wide birthday party at all 15 of its locations for its customers and team members to celebrate this achievement together. All customers are invited to visit their local branch on that day between 9 a.m. and 4 p.m. We will have cupcakes inside the lobbies, along with Mabrey Bank swag to giveaway (while supplies last).

Customers can also enter to win one of four $150 VISA gift cards, signifying the four generations of Mabrey family leadership, by snapping a selfie inside a Mabrey Bank location on Friday, posting to Facebook with the hashtag #Cheersto100Years and tagging @MabreyBank. *Rules and Regulations Apply

Mabrey Bank appreciates its customers and team members for being part of the history and legacy of this organization. We hope you will stop by, see your favorite bankers and celebrate with us on Friday, January 26.

As the calendar winds to a close, our team at Mabrey Bank wants to make sure you have made an end of year financial list and checked it twice. To help, we sought the advice of Darcie Henderson, Private Banking Officer, SVP, at our Oklahoma City location, to give us some basic steps to ensure you can look forward to a financially healthy new year.

Darcie has worked in the banking industry for more than 30 years in Retail Banking, Private Banking, and Treasury Services. As a Certified Treasury Professional, she understands the importance of maximizing cash flow while minimizing risk for both consumers and businesses alike. For the last five years, Darcie has been an asset for our Mabrey Bank clients in Oklahoma City. Recently, Darcie was recognized as Mabrey Bank’s MPACT Award winner for 2023 for her passion and commitment to volunteering and serving in our community.

Let’s make our checklist.

1) Review, Refine and/or Set a Monthly Budget

It’s important to look back and let the past help your decision-making moving forward. Reviewing your spending from the last year within the framework of a budget will allow you to identify excess spending and target discretionary funds. You can then use that knowledge to establish short and long-term goals for the new year while refining your budget moving forward.

Document your new budget in writing to hold yourself accountable for your spending decisions. Then review your monthly auto debits, memberships and subscriptions to confirm those are a continued worthwhile investment. It’s easy to allow those to hit your account each month without ensuring you’re getting good value. Finally, don’t forget to include those routine expenses in your monthly budget.

2) Examine Your Debt

Take stock of your current debt and find out where you can make headway, now and in the future, to pay that down. Knowing the rates on your debt and paying down those loans with a higher interest rate will allow for more financial freedom and stability down the road. It’s easy to push your debt off to your future self. Instead, make a sacrifice now. Your future self will thank you.

3) Inquire on Tax Matters

If you are in a position to, talk with your CPA to discuss maximizing your contributions while getting the most from any required minimum distributions (RMDs). Contributions might include IRAs, charitable giving, college savings plans, scholarship funds and Health Savings Accounts (HSAs). A trusted CPA will advise you on where to smartly place excess resources so that when Tax Day rolls around, you have put yourself in the best position possible.

4) Consult Your Investments

You can increase your financial well-being by reviewing your investment portfolio and being honest with yourself. Do you have the availability to increase your monthly savings? Have you maxed out your child investment accounts? Do your investments continue to meet or even exceed your goals? Knowing the answers to those questions could allow your money to work and grow for you.

5) Evaluate Wills, Beneficiaries and Insurance

The end of the year is a good time for you to evaluate your coverage and beneficiaries to ensure you and your loved ones are sufficiently card for. Learning about and utilizing all of the appropriate and related benefits for you will give you peace of mind now and allow you to plan for the unknown. Affirming and updating which beneficiaries are on your accounts and in your Will, properly insuring yourself and your family with health and life insurance and making a plan for remaining flex funds should all be parts of your annual check list.

All of these items might seem like hoops that are hard to jump through, and it’s okay to feel that way. That’s why it is important to have a trusted and close relationship with a financial expert who is willing to take an interest in you. We are proud to have a team of those bankers here at Mabrey who care for and educate our customers to make their finances easier to understand and manage. Our goal is to help you attain your financial goals.

Don’t hesitate to stop in your local Mabrey Bank and ask to talk to a banker. We’d be happy to help.

Many Americans above the age of 55 are wondering the same thing – ‘Am I going to be in a good enough position financially to retire when I am ready?’ It’s a tough question with big implications. Mabrey Bank’s experts are here to help you make sure that your answer is an emphatic “Yes.”

We chatted with Rhonda Bailey, Private Banking Officer, SVP, to get her 5 best tips to prepare for retirement. Rhonda has built successful banking career over more than 25 years and has earned the respect and trust of her customers through her financial wisdom and care for their well-being.

(Portions of this article initially appeared in TulsaPeople’s November 2023 issue. We appreciate TulsaPeople editor Anne Brockman for thinking of Mabrey Bank for this piece and using our banking experts like Rhonda Bailey as a resource for strong financial advice.)

1) Meet Regularly with Your Financial Advisor

Setting up regular appointments with your financial advisor, especially as you near retirement age, is the number one thing you can do to prepare for retirement. Even if you have been planning, saving and investing wisely throughout your career, a trusted financial advisor will be able to expertly provide data, project market trends and offer wise financial council as you wind down your career.

I have been meeting with a financial advisor throughout my career and even now I ask him, ‘Am I good?’ and ‘Do I have enough?’ Being able to talk through my gameplan for retirement with an expert has not only provided me peace of mind, but also given me confidence that I will be able to thrive throughout retirement.

If you haven’t met with a financial advisor, don’t worry! It’s not too late. Shoot us a call or come by any Mabrey Bank location, and our financial experts would be more than happy to recommend an advisor you can trust.

2) Compile Your Retirement Resources

There will be several core pillars that a successful retirement will be built on. Some, you may have spent your whole career building: a 401(k) retirement plan along with any employer contributions, investments in the stock market, real estate or other areas of business, or possibly a pension given for your years of hard work. Other core pillars will be made available once you hit a certain age: Social Security at age 62 and likely Medicare at age 65, although alternative insurance options are available.

Ensuring you have as many resources as possible at your disposal is critical to maximizing your retirement.

While you are compiling your resources for your post-career life, one important item that should not be overlooked is determining where your resources should go after you are gone. Setting up a will or a trust and establishing your beneficiaries while you are of sound body and mind is a step you won’t want to miss.

3) Determine a Monthly Budget

Once you hit the age of retirement, you have already passed many of life’s big financial hurdles – home purchases, children’s weddings and college expenses, etc. Congrats! Now it’s time to plan how much you will have to enjoy your golden years.

Once you have compiled your resources, determining a monthly budget of both planned and unplanned expenses will set an expectation for your future. Housing costs, monthly bills, subscriptions, memberships, vacations, even treating your grandkids are all items that you can plan for on a month-to-month basis. Don’t forget about those surprise costs that come up, however! Set some extra money aside for home and car repairs, medical costs and unexpected family support.

This is where a financial advisor will come in handy to help you determine the right amount to place in each budget given your resources.

4) Test Your Budget

While it’s smart to have a retirement budget, it’s even better to see that budget in action before it becomes your day-to-day reality. Live off your retirement budget for three months while you are still working as a trial run. Stick to the numbers you and your financial advisor have prepared. This will help you recognize any necessary tweaks or changes necessary before you draw from your retirement resources.

5) Stay Active, Sharp and Vigilant

Lastly, it’s important to remember to enjoy retirement! You have worked hard and lived diligently for decades to prepare for this time in your life.

Ensure you are staying active and mobile as you close in on retirement so you will be able to play with your grandkids, travel comfortably and fully maximize each day. Keep your memory and wits as sharp as you can and develop hobbies now that can keep you energized and entertained when you have more time to enjoy them in retirement.

Stay vigilant that you are not being taken advantage of. Fraud is rampant and elderly individuals are often targets. Surround yourself with people you trust and be wary of those who may not have your best interest at heart.

Retirement can be the most satisfying and fulfilling years of your life. Take steps now so you can enjoy them to the fullest.

 

As the season of gift giving approaches, Mabrey Bank will help spread the joy and magic of the holidays by collecting toys at each of its 15 full-service locations, ensuring there are presents under the tree for all children across our communities.  From November 27 – December 8, we will host a Toy Drive to gather new, unwrapped toys for children of all ages at drop boxes inside the lobbies of our branches. Each location will be donating these toys to a specific organization located within that community.

Toys can be dropped off during normal lobby operating hours. Check our Locations page to see the lobby hours of your local Mabrey Bank branch.

Two of our locations, Haskell and Wetumka, have an existing annual tradition of collecting gifts and sponsoring families in need through an Angel Tree. Wetumka will continue to operate its Angel Tree located in its lobby where you can sponsor a child. In Haskell, monetary donations are collected which are routed to an Angel Tree set up by the Funds for Haskell Kids. Those existing traditions will remain in place at each branch in lieu of a Toy Drive.

Find out which organization your branch is partnering with by looking at the listing below, and we thank you in advance for your consideration and generosity.

Location – Benefitting Organization (Linked)
Bixby (Main & North) – Bixby Outreach Center
Glenpool – Glenpool Christmas Shoppe
Haskell (Angel Tree) – Funds for Haskell Kids
Morris – Morris Methodist Church
Muskogee – WISH
Oklahoma City – Positive Tomorrows
Okmulgee (Main & Drive) – Harlan Ford Toy Drive benefitting Okmulgee County DHS
Tulsa (BA, Jenks, Midtown, Yale) – DVIS
Weleetka – Big Five Head Start
Wetumka (Angel Tree)

 

Main Office - Bixby Corporate 918.366.4000 Mon-Fri, 9am - 4pm Sat-Sun, Closed